PARIS—AccorHotels’ loyalty and concierge services arm, John Paul, has appointed Amber Treshnell as CEO, Americas. In this newly established role,…
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Proving that a hotel has exercised due diligence is all about documentation. For a documentation system to be successful it…
MIAMI—It’s been all entrepreneurs on deck here at the waterside Miami Marriott Biscayne Bay, where the National Association of Black…
ATLANTA—The Iowa City Sheraton, formerly owned by RockBridge and managed by Davidson Hotels & Resorts for nearly 10 years, has…
CHARLOTTE, NC—Extended Stay America hotels has completed the brand's largest renovation and improvement program in company history, according to the…
Today’s guests want engaging but effortless entertainment. Rapidly changing viewing habits and the use of personal devices have created challenges…
NEW YORK—Cachet Hospitality Group is set to open its inaugural U.S. hotel, Cachet Boutique NYC, in midtown Manhattan in September.…
DYER, IN—Hospitality design studio IIG has hired Betsy Kersting as the firm’s VP of design and business development. Previously, she…
WILTON, NH—David W. Roedel, business development officer for Roedel Companies, was named to Hilton Worldwide’s inaugural Curio Owner Advisory Council…
ISLANDIA, NY—Inspiration. Innovation. Imagination. Hotel Business Design is launching a live event, InspireDesign: A Sensory Experience, which will take place…
These days, it seems like everyone has a bucket list. I’ve never formally created one, but I have a few…
CELEBRATION, FL—The next planned development for Disney Vacation Club will be an entirely new resort near Epcot called Disney Riviera…
Hoteliers can no longer ignore this sharing economy. Despite increases in occupancy and rates over the last few years, Airbnb…
SAN FRANCISCO—The majority of hotel employees don’t work at a computer or have an email address—which can make getting feedback…
NATIONAL REPORT—It’s too late to prepare for natural disasters when they’re already on the move. Financial losses resulting from hurricanes…
NEW YORK—The still-enthusiastic optimism felt at last month’s New York University International Hospitality Industry Investment Conference, held here, appears likely…
NATIONAL REPORT—Revenue management is a critical part of the hotel business today. With increased competition—from other hotels, as well as…
Industry veteran Scott Buchalter recently took up the baton as brand leader for Wyndham Hotel Group’s Knights Inn franchise, where…
AUSTIN, TX—Lighting isn’t the first thing properties consider when determining ways to enhance health and wellness experiences for guests, but…
WASHINGTON—The hospitality industry is standing behind Brand USA in the public-private tourism marketing organization’s latest battle—President Donald J. Trump’s proposed…
CHICAGO—Pure genius. It’s a guest reaction SMASHotels’ President/CEO Scott Greenberg is likely hoping becomes the standard takeaway for everyone who…
NEW ORLEANS—There’s a new president and chief development officer at Expotel Hospitality: Larry Spelts. The hire comes at a time…
SAN FRANCISCO—Allison Reid, Kimpton Hotels & Restaurants’ new chief development officer for the Americas region, doesn’t have a traditional development…
NEW YORK—AccorHotels’ recent appointment of a former Starwood executive to its development team in North America can be viewed as…
NEW YORK—Tourico Holidays has reported an 8% overall increase in U.S. hotel bookings in 2016, compared to the prior year, and…