PROVO, UT—Are you serving hotel guests in the way they want to be served? High customer satisfaction is a telltale…
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NEW YORK—Hard Rock Café International is refuting claims in a lawsuit filed by RLH Corporation (RLHC) in a federal court…
ATLANTA—Hunter Hotel Advisors’ Miami office has represented a Florida-based development company in the sale of a Staybridge Suites in St.…
TORONTO—Coming off the heels of HFTP’s inaugural HITEC Toronto, CEO Frank Wolfe has reason to be proud. The conference hosted…
TORONTO—Fast, free and strong WiFi is a must-have for travelers as they bring along with them a host of devices…
TORONTO—Smart TVs are becoming an integral part of the hotel room, but all products—no matter how necessary they seem today—have…
TORONTO—A sign isn’t just a sign when it’s 3D animated, interactive and helps move people where they need to go—it’s…
TORONTO—Fresh from HITEC Toronto, TravelClick’s Lauren Rothrock has given her pitch a hundred times as prospects stopped by to visit…
Today’s guests want engaging but effortless entertainment. Rapidly changing viewing habits and the use of personal devices have created challenges…
SPOKANE, WA—RLHC (Red Lion Hotels Corporation) is launching a series of new technology initiatives—a new in-room Apple TV experience and…
Today’s guests want engaging but effortless entertainment. Rapidly changing viewing habits and the use of personal devices have created challenges…
WASHINGTON—Lee McCabe, VP of Alibaba Group, and Michael Saylor, president and CEO of Microstrategy, will deliver keynote addresses at the…
TORONTO—LG Electronics USA Business Solutions has unveiled the LG OLED Wallpaper Hotel TV—a “razor-thin” display that appears to become one…
JOHANNESBURG—South Africa’s hospitality sector is poised for further growth in the next five years bolstered by inbound travelers, despite a…
Bed bugs certainly do not discriminate. According to a recent study, a five-star luxury resort can be stricken with a bed…
Today’s hotel market is constantly changing, as new opportunities present themselves across the country. With population growth and travel needs…
When our editor, Christina, came into my office to discuss the theme of the HITEC cover story, “Giving the industry…
Every day, hospitality companies share their successes by giving back to the communities in which they reside through large-scale volunteer…
SAN FRANCISCO—Are guests ready to recharge? Manny Bamfo is betting on it. His app, Recharge, lets consumers rent hotel rooms…
BOSTON—Let’s face it. Most of us skip the “answer survey” selection on a phone call or even on a website.…
ORLANDO, FL—Travelers spend weeks—sometimes months—preparing for tropical vacations. With countless hours spent at the gym, the quest to be beach-body…
NATIONAL REPORT—Design-build isn’t always the best project delivery method to use, but it can be if the owner is willing…
For hotel owners, a big concern when it comes to design and construction is the time it takes to complete…
NATIONAL REPORT—As hotels experiment with adding voice-activation solutions to hotel rooms, greater consumer adoption of voice technology is happening every…
It’s a scene we’re all familiar with: You exit a hotel elevator, toting a laptop bag and a suitcase, with,…