By Scott Berman & Alec Massey The resiliency of the U.S. hospitality industry in 2021 has been remarkable. A gradual…
Browsing: Expert Insight
By Digna Kolar Following the events of the past two years, it’s easy to see that hospitality is transitioning into…
By Lauren Cicero Stay-in-place orders, travel restrictions and cancellations intended to control the spread of COVID-19 caused a severe drop…
By Jeff Bzdawka There has been a tendency to focus on the negative over the past nearly two years, and…
By Jill Dean Rigsbee Hoteliers are saying “goodbye,“ and some are saying “good riddance” to 2021, although, for many, 2021…
By Tammy Gillis As hotels look ahead to 2022 and decide what sales support they need, it’s important to first…
by Warren Dehan Are hotels making the most out of the technology they have? This is becoming a crucial question…
Not long ago, the only snacks available in a hotel were inside a vending machine. If a guest was lucky…
by Sandrine Zechbauer As we near the end of 2021, it’s clear that the hospitality industry is already making a…
By Hari Nair With vaccinations on the rise and summer in the rearview, travelers have started planning for the holiday…
By Michael Chu Incremental revenue doesn’t have to be a bonus. With a machine learning (ML)-based merchandising program, it can…
By Cory Factor For as long as the hospitality industry has existed, it has hung its hat on the hook…
By Jill Wilder As we are all aware, budgeting for 2022 will present some challenges. Without a crystal ball, we…
By Andrew Flack As a hotel investor or operator, you know the impact of making Condé Nast Traveler’s coveted lists.…
By Dave Kotter After taking a hit in 2020, the hospitality industry is looking to make a comeback in 2021.…
By Rob Palleschi and Aditya Thyagarajan If the pandemic period has taught us anything, it’s that there is a convergence…
By Warren Dehan Data security has come under greater scrutiny for all businesses in recent years, with larger fines and…
By Sam Cicero With travel resuming, hotel owners and managers are looking past months of lockdowns and hundreds of cancellations…
By Kristi White Today’s outlook on tomorrow’s travel is as varied as the hotelier considering their next steps in…
By James Cannon As hoteliers re-open their doors and look forward to delivering outstanding hospitality almost as much as guests…
By L.K. Eric Prevette Hotel investment is not a new concept for families, high-net-worth individuals and entrepreneurs. Indeed, individual hotel…
By Michael Phillips While a handful of restaurateurs and retailers might quibble, there’s little debate about the fact that the…
By Jack Fritsche Accounting software is commonplace in every industry, but one size doesn’t fit all when it comes to…
By Zain Jaffer Progress is relative. This history of change in the travel and hospitality industry has been bookmarked by…
By Elizabeth Piper Travel is back with a vengeance. Social media has been a catalyst to tourism’s triumphant return as…