ATLANTA- THINKologies has introduced its ePostcard suite of products, designed to provide a customized dialogue engine creating a continuous flow of information between a company and its stakeholders. Using a variety of devices, from the Internet to personal data assistants (PDA), ePostcard collects and distills information in real-time and prompts appropriate action.
“Whether using a [PDA], kiosk or interactive voice response,” explained John Russell, vice chairman of the American Hotel and Motel Association and industry president, hospitality for THINKologies, “our customized products put the CEOs, COOs and senior management immediately in the know with feedback on guest experience, meeting planner needs and operations.” (9/14/00)