In 2020, Hotel Business began featuring Expert Insight articles, penned by hospitality industry experts, which aim to provide insight and…
Browsing: Expert Insight
By Scott Berman & Alec Massey The resiliency of the U.S. hospitality industry in 2021 has been remarkable. A gradual…
By Lauren Cicero Stay-in-place orders, travel restrictions and cancellations intended to control the spread of COVID-19 caused a severe drop…
By Jeff Bzdawka There has been a tendency to focus on the negative over the past nearly two years, and…
By Jill Dean Rigsbee Hoteliers are saying “goodbye,“ and some are saying “good riddance” to 2021, although, for many, 2021…
By Tammy Gillis As hotels look ahead to 2022 and decide what sales support they need, it’s important to first…
Not long ago, the only snacks available in a hotel were inside a vending machine. If a guest was lucky…
By Michael Chu Incremental revenue doesn’t have to be a bonus. With a machine learning (ML)-based merchandising program, it can…
By Andrew Flack As a hotel investor or operator, you know the impact of making Condé Nast Traveler’s coveted lists.…
By Rob Palleschi and Aditya Thyagarajan If the pandemic period has taught us anything, it’s that there is a convergence…
By Warren Dehan Data security has come under greater scrutiny for all businesses in recent years, with larger fines and…
By Sam Cicero With travel resuming, hotel owners and managers are looking past months of lockdowns and hundreds of cancellations…
By Kristi White Today’s outlook on tomorrow’s travel is as varied as the hotelier considering their next steps in…
By L.K. Eric Prevette Hotel investment is not a new concept for families, high-net-worth individuals and entrepreneurs. Indeed, individual hotel…
By Michael Phillips While a handful of restaurateurs and retailers might quibble, there’s little debate about the fact that the…
By Jack Fritsche Accounting software is commonplace in every industry, but one size doesn’t fit all when it comes to…
By Mark Delaney With the COVID-19 vaccine rollout in full swing in the U.S., increasing travel and tourism rates signify…
By Taylor W. Grace Could we be in the hotel financing Goldilocks zone? This may sound like a crazy statement…
Grudge Match: Why Small-Medium Size Hotel Operators Can Battle the Big Boys Coming Out of the Pandemic By Michael Kalman…
By Paul Payette First impressions are critical to setting the tone for hotel stays. After a year of non-travel, guests…
By Andy Reiser With more than a year of the pandemic behind us, things are finally looking up with…
By Chad Halvorson In March 2020, in the midst of the spring break travel season, the hospitality industry went from…
By Brady Watkins Following a brutal year for the hospitality industry, rebuilding guest trust is undoubtedly the top priority for…
By Nicole Adair For obvious reasons, hotel operators are constantly looking for more efficient ways to run their business. Running…
By Campbell Brown If there is one thing the past year has taught us, it’s that the world can…