Cote Family Companies, a family-owned business with a collection of resorts, real estate holdings and traditional summer camps, sees aggressive expansion with the help of its new CEO—Tom Juliano.
■ The Castell Project and AHLA hosted their inaugural women’s leadership event, ForWard: Women Advancing Hospitality, which offered thought leadership, education and open dialogue. We share the details.
■ New York’s Marriott Marquis is infusing omoiyari, which in Japanese means compassion, into its training of management and associates. Learn how teams are making positive change through cultural understanding.
■ VoyceFirst’s flagship, voice-based app is called “Qvick” and it’s built for seamless hospitality interactions between guests and staff. CEO Anil Atyam shares how it works.
■ Hoard is a new app that lets users convert cryptocurrency to dollars or euros—and back again—without a fee. CEO Jason Davis shares how the app can impact the travel industry.