ORLANDO Technology and travel experts gathered at the Hyatt Grand Cypress Hotel here this morning to kick off the first ever e-TravelWorld conference.
Susan Black, chairperson of e-TravelWorld addressed an enthusiastic crowd with the help of Henry Harteveldt, co-chair of the conference and travel analyst of Forrester Research. Much of the early talk at the show centered around bringing technology together to improve customer service in the field of travel. Ongoing sessions will outline the best ways to combine travel and technology with experts such as Jeffrey Katz, CEO, Orbitz and Jerry Shereshewsky, director, Yahoo. (9/21/00) Diana M. Rodriquez