NEEDHAM, MA—Customers are more likely to book after seeing owners respond to online reviews, according to new research released from…
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ROCKVILLE, MD—Kalibri Labs’ U.S. Hotel Industry Performance Overview (HIPO) reveals that the digital channels—Brand.com and OTA—as a percentage of the…
WASHINGTON—The American Hotel & Lodging Association (AHLA) released new research that reveals online booking scams and dishonest marketing practices by…
ROCKVILLE, MD—July marked the first time in history Brand.com exceeded the share of hotel room nights booked through every other…
NEEDHAM, MA—TripAdvisor CFO Ernst Teunissen explained that first half results kept the OTA “on track to deliver double-digit consolidated adjusted…
FORT WORTH, TX—Born from an opportunity to innovate within the travel space, Koddi works with hotel brands and OTAs to…
LAS VEGAS—At its Explore ’18 Conference here at the Aria Resort & Casino, Expedia Group President/CEO Mark Okerstrom said that…
NEW YORK—To say technology is evolving rapidly is an understatement. “Technology isn’t just progressing quickly right now, it is leaping…
NEEDHAM, MA—TripAdvisor Inc. released the results of its 2018 “Hospitality Sector Report” in partnership with Ipsos MORI showcasing the top…
NEW YORK—With the growth of the digital economy, businesses need to make regular, mass cross-border payouts to their partners overseas.…
BELLEVUE, WA—Expedia Inc. has changed its corporate name from Expedia Inc. to Expedia Group Inc. The stock will continue to…
OAKLAND, CA—Suiteness, an online booking platform for luxury hotel suites, has snagged a former Hyatt VP: James Colquhoun, now SVP…
SEATTLE—Expedia Inc. partnered with Oxford Economics to analyze hotel guest spending during more than 98,000 trips, segmented by guests who…
SAN FRANCISCO—Revinate, the software as a service (SaaS) company that enables hoteliers to transform guest data into revenue, released its…
NEW BRUNSWICK, NJ—How’s your social media game? Interacting with followers, fans and friends on the various digital platforms can help…
BELLEVUE, WA—Expedia.com has released the results of a multi-generational travel study, exploring consumer behavior and travel preferences of American adults…
NEW YORK—Fornova closed 2017 with year-over-year revenue growth in excess of 50%, and it raised a Series B financing to…
PHOENIX—A new white paper is expected to reveal opportunities CROs are missing, in an attempt to help hotel operators drive…
ROCKVILLE, MD—Kalibri Labs has revealed the results of a new study regarding hotel brands’ book-direct campaigns: according to the research,…
MANCHESTER, ENGLAND—In his comments here to a panel called “Make Love, Not War—Embrace OTAs for a Brighter Future” at the…
LONDON—It’s a delicate dance, staying in rate parity with OTAs while maximizing revenue, and Best Western Hotels & Resorts has…
BELLEVUE, WA—Expedia Inc. has appointed Mark Okerstrom, its current CFO and VP of operations, as president and CEO. He’s replacing…
WASHINGTON—Every 60 seconds, Americans make 500 hotel bookings online. And new research reveals that online scams and fraudulent sites are…
NATIONAL REPORT—New research published by EyeforTravel and Jumpshot reveals OTAs are winning more bookings than travel suppliers. In Germany, the…
LOS ANGELES—A roundtable at the Phocuswright Conference discussed how and why OTAs have been impacting the lodging and hospitality industry, Google’s…