CHICAGO—For guests who are new in town, a hotel’s concierge is the key to unlocking a destination. These staff members…
Browsing: Concierge
INTERNATIONAL REPORT—Concierges are on the front lines of a golden opportunity: a strong first impression that guests experience upon entering…
NEW YORK—What should we do? It’s a common question. For hotels without a concierge, it’s also a challenge. Tony Award-winning…
NEW YORK—Alice’s momentum continues. The hotel operations platform provider has acquired GoConcierge, a Los Angeles-based concierge platform company. The financial…
SAN FRANCISCO—For parents traveling with kids, there just aren’t enough hands to carry all of the necessities. Destination Hotels has…
SAN MIGUEL DE ALLENDE, MEXICO—A hotbed of various cultures, the cobblestone streets, Colonial and Spanish architecture, Mexican handicrafts and vibrant…
PARIS—AccorHotels has finalized the acquisition of John Paul, a concierge services firm. John Paul founder David Amsellem will retain a…
MCLEAN, VA—Hilton Worldwide and IBM have revealed a collaboration to pilot “Connie,” the first Watson-enabled robot concierge in the hospitality…
SAN DIEGO—Porter24, a digital advertising company providing hospitality solutions through an interactive touchscreen concierge service, has expanded into the Los…