NEW YORK— Ian Schrager Hotels has completed the implementation of Hotel Information Systems’ (HIS) “epitome” property management system for all its front-office operations. The standardization also includes HIS “epitome” Transport as the integration tool between each propertys PMS and Schrager Hotels “Open” website, which provides online guests with real-time reservations and immediate confirmation. The user-defined functionality of the PMS allows each property to create its own identity and processes, while standardizing on one technology infrastructure throughout the enterprise. This helps extend investment in software, systems, training and other related technologies, and provides tools for specialized guest-service delivery, improved operational efficiencies and maximized revenue opportunities. Additionally, “epitome” Transport facilitates enterprisewide integration with other business applications, including central and web reservations, sales and catering and yield management.
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