HONOLULU— Outrigger Enterprises has introduced a live messaging feature on its websites at www.outrigger.com and www.ohanahotels.com, allowing customers to interact on a real time basis with Outrigger reservation agents. Powered by a specialized software produced by LivePerson, Inc., customers simply click on the designated button on the Outrigger and OHANA websites and they are connected to a reservation agent. Text questions can be asked and immediately answered by a reservation agent, who can do anything from pricing room rates to confirming reservations.
