SYDNEY— IDeaS (Integrated Decisions and Systems) announced that the Observatory Hotel Sydney will use its revenue optimization solution. The property is part of the Orient Express Hotels’ collection. The Observatory Hotel is undergoing “a significant technology upgrade,” said Scott Downes, regional finance director for Orient Express Hotels. He noted that IDeaS has a local presence in Australia and is a specialist in revenue optimization, and added the hotel company will also be using the OPERA PMS to which IDeaS interfaces. Located near Sydneys historic Rocks and central business district, the Observatory Hotel has 78 guestrooms and suites. Orient-Express Hotels Ltd. owns and manages 41 properties in 17 countries.
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