SIOUX FALLS, SD- LodgeNet Entertainment Corp., a provider of broadband, interactive TV services to the hospitality industry, has promoted Stephen McCarty to svp of its newly formed sales and hotel relations program. A 10-year LodgeNet veteran, McCarty will lead a group responsible for customer acquisitions, management and retention including contract sales, sales administration, account management and customer lifecycle management. LodgeNet has also promoted Steven Pofahl to svp/technical operations. In his new role, he will continue to oversee all installations, maintenance, customer service and technical support activities related to the company’s on-property interactive TV systems. He will now also be responsible for operating and managing the company’s broadband, IP-based network and the satellite point-to-multipoint network over which the company distributes digital entertainment. Additionally, Pofahl will handle the development and implementation of formalized quality control procedures for system installation, site-specific content distribution and functionality impacting the guest’s overall in-room experience.
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