SAN FRANCISCO— Kimpton Boutique Hotels (www.kimptongroup.com) is offering an Internet Price Match Guarantee through its toll-free phone numbers, promising to match rates found on other third-party travel websites. Consumers can call 1-877-536-0580 or 1-800-KIMPTON and Kimpton said it will honor any lower quoted rate. Caryl Helsel, vp/distribution and reservations for Kimpton, said the company has been price-matching web rates upon customer request at its call center for over a year and is now promoting the concept to all its customers via its hotel websites. The Internet Price Match Guarantee is based upon the rate being available on the third-party website when guests call the toll-free number, Kimpton said. It is not valid on rates published on the website in text or found before the day’s date on the website. The company noted that the Internet Price Match Guarantee excludes rates on opaque websites such as Priceline.com and Hotwire.com.
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