NEW ORLEANS– With an eye on providing a powerful two-way messaging solution to hotels, GuestWare and Arch Wireless have formed an alliance to develop a rapid response system. The collaboration was announced in a press conference here at HITEC on June 25. As part of the deal with Diversified Computer Corp., which manufactures GuestWare, Arch Wireless will be a recommended provider of pagers and monthly pager service to hotels that use GuestWares CRM solution. Arch Wireless will offer pagers to hotels that upgrade to GuestWare Version 3.0. The pagers work with GuestWares Rapid Response system and integrate with Rapid Response through GuestWares Communication Server. DCC has already finalized a deal with Marriott International to upgrade to 3.0 in more than 450 of its properties.
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