TORONTO— Four Seasons said that it had ranked highest in the annual J.D. Power and Associates, 2002 Meeting Planner Satisfaction Index Study, ahead of several other luxury and upscale hotel chains. The study, which was released last week, measures how well upscale and luxury hotels serve independent and corporate meeting planners. The study was based on feedback from more than 1,400 professional meeting planners from across the United States. The rankings are based on their personal experience with hotel staff at every phase of the meeting planning process, from sales through to the post-event phase. Four Seasons Hotels and Resorts manages 55 properties in 25 countries. In February 2002, the company opened its first Four Seasons branded property in China – Four Seasons Hotel Shanghai; and a resort in Sharm el Sheikh, Egypt in May. The company has more than 20 projects in development stages in choice locations around the world.
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