HONG KONG—FCS Computer Systems (FCS) introduced m-2Talk, a push-to-talk mobile app designed to provide instant and secure staff communication for hotel properties.
Using m-2Talk, management, runners, room attendants and supervisors can communicate instantly with each other by speaking directly through walkie-talkie style conversations on their smartphones.
m-2Talk has a multi-language user interface and works on the hotel’s private network. It is only available to staff that are pre-authorized by management for usage. Its group chat feature supports one-to-many messaging between predetermined or ad-hoc user groups. The app comes equipped with history tracking that records and stores all conversations for users to reference back to, if needed, by searching start date, end date, sender, recipient or group chat name.
FCS m-2Talk is part of the m-Services platform that includes m-Connect, for managing guest requests and inter-department work orders, and m-Housekeeping, for room cleaning and room inspection management. It can be integrated with m-Connect and m-Housekeeping for consolidated communication and workflow management, or purchased as a standalone system for instant communication.
All FCS mobile apps, including m-2Talk, can operate on either Apple iOS or Google Android smart devices, running on WiFi, 3G or 4G LTE networks.