SOUTHFIELD, MI Disney and Protocol USA, a call center outsourcer, are using ThinAgent.coms remotely-hosted ThinCRM Suite technology to deliver advanced electronic customer relationship technology to service clients responding to Disney World vacation program advertising.
ThinAgent.com manages voice calls, e-mail, web text chat, web callbacks, web call through (VoIP) and faxing, queuing contacts in a predetermined custom manner. (1/3/01)