LONDON— City Inn Limited, a hotel owner/operator company based here, has selected Delphi Multi-Property Edition (DMPE) v9.1 as its automated sales and catering solution for its new flagship property, the City Inn Westminster. Michael North, City Inn’s director/operations, said DMPE will help the City Inn Westminster sell and manage its 460 guestrooms and six meetings rooms. After operating for a few months, City Inn Limited will consider outfitting its three other properties in Bristol, Glasgow and Birmingham with DMPE for optimal connectivity, communications and cross-selling, North added. Delphi was created by Newmarket International, which offers a variety of group, sales, catering and banquet solutions. “With Delphi Multi-Property Edition v9.1, we will have the real-time data and information management tools we need both to sustain and grow our business, and to significantly reduce our operating costs,” North said. “The ROI of DMPE is on both sides of the equation: It increases business and cuts costs— delivering significant, sustained competitive advantages throughout an entire organization.” Slated to open July 16, City Inn Westminster is the largest new-build hotel to open in central London in the last 30 years, according to North.
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