BASKING RIDGE, NJ AT&T has signed an eight-year global outsourcing contract with Cendant Corp. to help enable and transform Cendant s customer contact center infrastructure.
The outsourcing agreement, coupled with an ongoing $450 million multi-year contract for network services that AT&T Solutions provides to Cendant s corporate offices and brand, increases the value of the relationship to $550 million over the life of the contracts.
The contract covers 75 locations, including 32 call centers in the U.S., Canada and Europe, that serve Cendant brands such as Days Inn, Howard Johnson and Ramada hotels and motels; RCI timeshare exchange and Avis. (11/20/00)