PHOENIX, AZ— Best Western International Inc. and Multi-Systems Inc. have completed a two-way interface based on the Open Travel Alliance (OTA) specifications. The new CRS seamless XML interface has been installed at three properties including: the Best Western Phoenix Goodyear Inn, Goodyear, Ariz.; Best Western Raffles, Anaheim, Calif. and the Best Western McKinney, McKinney, Texas. The Best Western Central Reservation System and MSI’s WinPM Property Management System integrate and establish seamless connectivity. Best Western’s loyalty program, Gold Crown Club International, rates, inventory management, and travel agent information are also part of this technology integration. The amount of time and money saved by this endeavor will benefit Best Western members utilizing MSI’s WinPM Property Management System, according to the company. It is also the first interface in the industry to meet OTA’s new specifications.
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